Vivian A. Aldridge
133 Beach Park Blvd
Foster City, California, 94555
650-525-9304 Home
415-516-5803 Cell
vivianaldridge@earthlink.net
www.vivianaldridge.com
OBJECTIVE:
A position that will use my instructional design, web design,
writing and illustrative skills.
SUMMARY:
A technical communicator with a background in
product documentation, offering analytical, organizational
and illustrative talents. An excellent communicator with
strong interpersonal skills who is conscientious, goal
oriented, and accustomed to meeting deadlines. Enthusiastic
to learn and implement new technologies. Holds a MA in
Industrial Arts, and a certificate in web development.
TOOLS:
RoboDemo
Microsoft Word
Adobe Photoshop
Adobe ImageReady
Dreamweaver
CSS
Adobe Illustrator
HTML
WS_FTP
Fetch
Flash
Visio
Fullshot
InDesign
PLATFORMS:
Windows 95 and later, Macintosh, Windows NT, UNIX
EXPERIENCE:
ABGENIX, FREMONT, CA 10/2002-present
Document Specialist II
Designed and produced an e-learning tutorial for QA explaining how to mark up regulated documents.
Designed and wrote an illustrated user manual called ADMS User Guide to teach users how to use the document management system.
Designed and wrote check lists for editors.
Edited manufacturing SOPS for technical inconsistencies, missing information,
organizational flaws, cross references, and grammar.
TOSHIBA AMERICA MRI, SOUTH SAN FRANCISCO, CA 1988-2001
Technical Writer 9/2000-7/2001
Wrote copy and edited graphics for the Motorized Service Bed
Manual, providing repair personnel with user-friendly
documentation.
Conceived, wrote, and illustrated the Engineering Services
Manual, enabling staff and temporary employees to quickly
learn the procedures and standards of the company.
Edited and formatted test procedures using the Toshiba style
guide, enabling readers ease of use and consistency.
Coordinated the localization process for Japanese versions
of manuals by proofing, editing, and tracking documents.
Created PDFs from Word and FrameMaker documents, enabling
field service personnel access to online documentation.
Product Configuration Analyst 1/1992-9/2000
Reviewed material submitted by engineers and programmers to
write concise problem and action statements, ensuring
accurate product development and tracking.
Coordinated the review process of required documentation,
meeting tight schedule requirements.
Reviewed and checked documentation for completeness,
formatting and compliance with GMP, ISO 9000, and SOP
standards.
Conceptualized and developed training seminars for employees
on the use of UNIX and Windows, improving employee
performance.
Wrote Xentis programs to extract information from a large
database of 44,000 documents, enabling department heads
and engineers to review information quickly.
Researched quality circles used in Japan and applied those
principles to a small group activity (SGA) in Japan,
resulting in improved team performance and cost savings.
Electro-Mechanical Designer 11/1988-12/1991
Created complex illustrations of mechanical assemblies,
fabricated parts, schematics, and flow charts.
Established AutoCad library of commonly used graphics.
Directed work-flow of a five-person crew.
EDUCATION:
MA, Industrial Arts, SFSU, product design
BA, Industrial Arts, SFSU, product design
Professional Sequence in Technical Communications in
progress, UC Berkeley Extension, technical writing
Certificate, Web Development, Bay Area Video Coalition
SJSU (3 years), graphic design
AFFILIATIONS:
Society for Technical Communication, San Francisco Chapter
ERT-Emergency Response Team
AWARDS:
General Manager's Team Award, Toshiba America MRI
Small Group Activity (SGA), first place presentation award,
Toshiba America MRI
Graduate Student Award, San Francisco State University